Alex Orozco

Alex Orozco has an extensive work history in the customer service industry. From 1996 to 2001, they worked at TTEC, where they served as the Information and Quality Manager and was responsible for deploying technology and monitoring operational standards. From 2001 to 2002, they worked as a Customer Service Manager at PSINet. From 2002 to 2005, they worked at TeleTech as the Director of Operations, overseeing bilingual technical support operations for Hewlett Packard. From 2005 to 2007, they founded and partnered at Live Center, where they planned and launched multiple call centers. From 2007 to 2009, they worked at Live Center Latinoamericana as the Director of Operations and Partner, managing six sites and over 500 remote agents. Alex then worked at Eficasia from 2013 to 2015, serving as the Business Development Director for digital customer service. Finally, since 2015, they have served as the Business Development Director for S1Gateway, a leading platform in Latin America for customer service solutions.

Alex Orozco obtained a Bachelor's degree in Visual Arts from the Universidad Nacional Autónoma de México in the years 1996 to 2000. Later, from 2007 to 2010, Orozco pursued a Master's degree in Critical Theory at the 17, Instituto de Estudios Críticos. In 2011 to 2012, they attended the Centre for Research in Modern European Philosophy and obtained a Postgraduate degree in Philosophy, focusing on Aesthetics and Art Theory. Finally, from 2018 to 2021, Orozco completed a Doctor of Philosophy (PhD) degree in Arts at the Instituto Nacional de Bellas Artes-INBA.