Jerry R.

Jerry R. is a seasoned IT professional with extensive experience in service delivery and support across various sectors. Currently serving as a Service Delivery Manager at S2 Global, Jerry oversees global client support and fulfillment. Previous roles include Senior Manager of Service Desk at Netrix, LLC, and Senior IT Operations Manager at Prosum. Jerry's notable achievements include leading technology support services at Children's Hospital Los Angeles, where operational improvements were made through ITIL practices and the implementation of an electronic medical records system. Jerry's early career involved significant project management and service delivery roles for major organizations like Disneyland and TBWA Chiat Day, coupled with experience in both consulting and entrepreneurship. Jerry holds a Bachelor of Science in Information Technology Management from Western Governors University and an Associate of Arts in Business/Information Technology from the University of Phoenix.