Helen Spencer

Helen Spencer is a seasoned professional in customer experience and retail strategy with extensive experience across various organizations. Currently serving as Customer Experience Manager at SA Water since October 2015, Helen has held multiple roles including Senior Manager and Manager within the customer experience domain. Previous roles include Retail Strategy Consultant at Retail Oasis, Insights & Planning Manager at Nestlé S.A., and Shopper Insights Manager at Campbell Arnott's. With a strong background in retail marketing strategy, brand positioning, and consumer insights, Helen has worked with notable clients such as Tesco and Woolworths. Helen's career began at Ipsos and Infogroup, culminating in a distinguished academic background with a 1st Class BSc Hons in Business Studies from Aston University.