Jamie Darby

Jamie Darby has a diverse work experience spanning several industries. In 2007, they worked as a Sales Assistant at Next Management. They then joined NatWest in 2008, where they started as a Customer Service Officer, promoting digital banking services and ensuring an exceptional customer experience. They were later promoted to Banking Hall Manager, responsible for maintaining high customer service standards and driving digital banking adoption. In 2011, they transitioned to the role of Customer Advisor, building strong relationships with personal/private customers and assisting them with their banking needs. In 2015, Jamie joined the Royal Bank of Scotland Business as a Customer Experience Manager, implementing strategic initiatives to improve customer experience and Net Promoter Scores across 300 branches. Currently, they are working at Sabio as a User Experience Designer and recently took on the role of Service Manager.

Jamie Darby attended Turton Media Arts College from 2006 to 2008. However, no degree or field of study were specified during this period. Additionally, Jamie is currently working towards obtaining a Professional Bankers Certificate through The Chartered Banker Institute, although the month and year of completion have not been provided.