Phillis Wanjiru Njoroge

Phillis Wanjiru Njoroge is an experienced professional with a strong background in customer experience and administration. Currently serving as a Customer Experience Executive at Safaricom Limited since May 2016, Phillis focuses on delivering high-quality customer service and effectively managing customer complaints. Prior experience includes working as an Executive Administrative Assistant at Project Dimension Limited, where responsibilities involved managing social media accounts, filing, report generation, meeting coordination, presentation creation, and conducting research. Additionally, Phillis served as a Lecturer at Webbs Institute, teaching office applications, graphic design, and networking courses, while also overseeing staff affairs and handling front office duties. Phillis holds a Diploma in Information Technology from Mount Kenya University, completed between 2010 and 2012.