Willie Snell II

Willie Snell II is an accomplished IT professional with extensive experience in service management and infrastructure oversight, currently serving as the Director of IT Service Management and Infrastructure Manager at Safety National since March 2014. Willie has successfully managed teams of Technical Support Engineers, focusing on proactive incident management, operations supervision, and KPI tracking to align with business strategies. Previously, Willie held various technical roles at SavvisDirect, Anheuser Busch, Infinite System Services Inc, and Bank Administration Institute, where responsibilities ranged from cloud hosting engineering to network operations leadership. Educational qualifications include a Master’s in Information Technology Management from Webster University and a Bachelor of Science in Network Engineering from Vatterott College.