Customer and Claims Management

The Customer and Claims Management team at Safeway Insurance TPA Pvt Ltd ensures efficient and effective handling of insurance claims and customer interactions. This team, consisting of roles such as Claim Executives, Customer Relationship Management Analysts, Health Claim Auditors, Customer Relations Managers, and Claim Processors, focuses on streamlining the claims process, enhancing customer satisfaction, and mitigating fraud. Their collective efforts contribute to the seamless integration between policyholders, insurance companies, and healthcare providers, maintaining Safeway's standards of quality service and operational efficiency.