The Operations Team at Saga Travel is responsible for ensuring seamless service delivery and high operational standards across the company's offerings. This team coordinates procurement, manages claims processes, and enhances customer service, all while monitoring workforce management to optimize efficiency. Their goal is to support Saga's mission of providing exceptional travel experiences tailored for customers over 50, ensuring that every operational aspect contributes to customer satisfaction and brand reputation.
James Doughty
Claims Operations Manager
James Langley
Operations Director
Jamie Curtis
Service Delivery Manager
Jamie McDonald
Operations Manager
Jamie Rushton
Operations Manager - Saga Serv...
Kasia Lemieszko Msc
Head Of Procurement
Kerrie Anderson
Operations Director
Kieron Dolan-Crowley
Head Of Claims - Customer Oper...
Paul Guttridge
Operations Manager
Paul Kemp
Head Of Workforce Management
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