Kirsty Miller

Kirsty Miller is a seasoned professional with extensive experience in customer experience management, currently serving as the CX Measurement Director at Sage since June 2015. In this role, Kirsty focuses on enhancing customer centricity and developing tools to convert data into actionable insights, aiming to improve customer experiences and reduce churn. Previous positions at Sage include Voice of Customer Director, Customer Sponsorship Director, and Business Executive to the Chief Customer Success Officer, where Kirsty has led initiatives to create a customer-centric culture. Earlier career experience includes roles at Dell Software and Quest Software, where Kirsty supported executive teams and managed various office operations. Kirsty holds a Certificate in Ballet Teaching Studies from the Royal Academy of Dance and additional education from Reading College and Altwood Church of England School.