Sagent
Val Cerretti-Watson is an experienced professional in customer support and client care, currently serving as a Customer Support Specialist at Sagent since February 2021. Prior roles include Client Care Technical Analyst at Fiserv from October 2018 to February 2021, and Supervisor III at Nationwide from February 1997 to April 2018, where responsibilities included overseeing escrow department functions and regulatory compliance. Earlier, Val held the position of Escrow Specialist-Dept Lead at Nationwide from April 1990 to January 1997, providing essential support to tax processing staff. Val's educational background includes a certificate in Loan Administration from the Mortgage Bankers Association of America, coupled with attendance at Des Moines Area Community College.
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