Venessa Walcott

Venessa Walcott, BSc. (Hons.) is an experienced Technical Client Account Manager at Sagility, focusing on global engagements across the Philippines, India, and North America since July 2023. Previously, Venessa held the position of Technical Service Manager - B2B at C&W Business, where responsibilities included client relationship management, service improvement planning, and project management. Before that, Venessa was a Senior IT Associate at PwC Jamaica, managing the ServiceNow platform and providing technical support. Early career roles included Assistant IT Technician at Portmore Municipal Council and Information Technology Teacher at St. Hugh's High School. Venessa holds a Bachelor of Science (BSc) in Information Technology with a specialization in Networking and an Associate of Science (ASc) in Management Information Systems.