Pamela Rodriguez

Pamela Rodriguez is a seasoned professional with extensive experience in project management and customer experience across various roles. Currently serving as a Research Manager at Sago since July 2021, Pamela oversees project presentations, collaborates with external vendors, and ensures effective communication between clients and internal teams. Previous roles include Customer Experience Agent at K Health and Technical Specialist at 20|20 Research, where Pamela managed virtual meetings and implemented a ticketing system for improved customer service. Earlier experience as a Shift Supervisor at Schlesinger Group involved training new hires and managing workflow, while initial positions as a Receptionist and Crew Member focused on client interaction and maintaining operational efficiency. Pamela holds a Bachelor's degree in Psychology from CUNY York College and a certification as a Make-Up Artist/Specialist from Nina Mua - Makeup School NYC.