Paul Kruzic

Timeline

• Service Delivery Manager - State And Local Program

  September, 2023 - present

• Service Delivery Manager - Commercial Program

  October, 2020

• Program Team Lead / Service Desk Manager

  January, 2018

• Servicenow Operations Lead

  January, 2016

• Service Line Team Lead / Service Desk Manager

  October, 2013

• Service Desk Manager

  June, 2011

• Service Desk Team Lead

  November, 2007

• Service Desk Tier II

  August, 2006

• Service Desk Specialist

  September, 2004