Thu Nguyen Binh Phuong

Thu Nguyen Binh Phuong currently serves as the Customer Service Quality Manager at Sai Gon Joint Stock Commercial Bank (SCB) since November 2017, focusing on enhancing customer experience and implementing service quality standards through coaching, monitoring, measuring, maintaining, and improving customer service practices. Previously, Thu Nguyen Binh Phuong held the position of Customer Service Manager at Maritime Bank from February 2012 to August 2013.