Nena Z.

Customer Experience Manager at VIP Hospitality, LLC

Nena Z. currently serves as the Customer Experience Manager at VIP Hospitality, LLC since January 2025. Prior to this role, Nena held various positions at JetBlue, including Inflight Instructor and temporary Project Manager for the College of Customer Support from January 2022 to June 2024. Nena also worked as Office Manager at Z Class LLC from May 2016 to January 2024 and held multiple roles at Frontier Airlines, including Inflight Line Instructor and Flight Attendant from December 2018 to January 2022. Additional experience includes serving as Department Manager at Von Maur from February 2017 to May 2018. Nena Z. is pursuing a Master of Business Administration in Aviation/Airway Management and Operations at Embry-Riddle Aeronautical University, with previous degrees in Marketing from Florida International University and Business Administration from Kennesaw State University.

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