Christina Simms

Christina Simms is an accomplished professional with extensive experience in customer success and experience management. Currently serving as the Director of Customer Experience at Saleo, Christina previously held the position of Director of Customer Success at Grayscale, where responsibilities included executing customer success metrics, establishing customer engagement strategies, and optimizing operational processes. At Terminus, Christina advanced from Manager to Senior Director of Customer Success, leading teams in the EMEA region, driving significant growth in revenue retention, and implementing customer success frameworks. Additionally, Christina has a background in marketing, having worked as a Senior Inbound Marketing Specialist at Marsden Marketing and a Marketing Associate at Aubrey Daniels International. Christina earned a Bachelor of Arts in Business Administration from Furman University and participated in the CIMBA Study Abroad Program.