Erica Phelps

Erica Phelps is a seasoned sales and account management professional with extensive experience in driving revenue growth and enhancing customer experiences across various organizations. Currently serving as a Thought Leader at Sales Assembly, Erica contributes to skill certification coursework aimed at empowering sales and support learners. Prior experience includes a role as Senior Director of Account Management at Culture Amp, where Erica led a team of 20 representatives, achieving over $10 million in annual expansion and fulfilling GRR goals. At The National Society of Leadership and Success, Erica held multiple leadership positions, focusing on strategic initiatives and account management, which resulted in high account retention and expansion. Erica's career began as an Account Executive at Travel Planners and as a Brand Representative for Red Bull New York, showcasing versatility in relationship management and marketing. Erica holds a Bachelor's degree in Communication from Rutgers University.