Alex Tran

Alex Tran is an accomplished Customer Success Manager currently with Udemy, recognized for innovative contributions with the Q3 2022 Deep Dive Award. In addition to the role at Udemy, Alex serves as an Instructor and Co-Creator at Sales Impact Academy and mentors aspiring Customer Success professionals at SV Academy. Previous experience includes significant roles at Gainsight, where Alex was honored with the "Stay Thirsty, My Friends" award, and customer success positions at AppFolio, LinkedIn, and ServiceTitan. Education includes a Bachelor's Degree in Business Economics from UCLA and studies at The Hong Kong University of Science and Technology. Alex’s professional journey is marked by a commitment to excellence, mentorship, and a passion for enhancing learning cultures.