Frances Brittingham is a mixed methods UX researcher with over five years of experience advocating for customer needs and driving product ideation. They have a proven track record of generating actionable insights and have collaborated extensively across various roles, including UX research positions at Calm and Salesforce. Currently, Frances is a UX Researcher at Salesforce and a co-founder of FloodNavigator, while also pursuing a Master’s degree in Human Computer Interaction at UC Berkeley. Their previous work includes contributions to the American Journal of Pathology and transformative educational initiatives at Match Education and Tech Goes Home.
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