Gianluca Romano is an experienced professional in the technology and CRM sectors, currently serving as Lead Solution Engineer at Salesforce since April 2021, with previous experience as Sr Solution Engineer within the same company. Prior to Salesforce, Gianluca held the position of Salesforce Marketing Cloud Manager at NCS - National Citizen Service Trust (January 2018 - April 2021) and worked as CRM Manager and CRM Product Owner at Betclic Group (November 2015 - January 2018). Earlier roles include Business Operations Executive at MoneyGram International (July 2013 - November 2015) and Operations Executive at AEGON (July 2011 - April 2013). Gianluca's educational background includes a Master's degree in Political Sciences from Sapienza Università di Roma, a Post Graduate Master's degree in Risk Management & Corporate Social Responsibility from UER - Università Europea di Roma, and a Bachelor's degree in Communication and Marketing from Sapienza Università di Roma, along with training in Salesforce through Trailhead.
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