Shabarish Nair is an experienced account director specializing in financial services at Salesforce since January 2021, focusing on Service Cloud business growth and customer retention. Prior roles include key account lead at Resulticks, where responsibilities involved expanding the customer base in the enterprise sector, and senior business manager for Oracle’s Customer Experience solutions, facilitating digital transformation for clients. Shabarish's background also consists of serving as client partner at SAP, business development manager at Dow Jones, and business development manager at Wipro, demonstrating a consistent track record of revenue growth and relationship management across multiple top-tier technology firms. Shabarish holds a PGDM in Marketing & Finance from Symbiosis Institute of Management Studies and a BSc in Computer Science from Wilson College.