Shelley Leanne Snow is a seasoned professional in customer success and digital transformation, currently serving as Manager of Customer Success at Salesforce. With a strong background as a Senior Product Owner at Sentara Health and as a Senior Customer Experience/Digital Transformation Consultant at DX Journey LLC, Shelley brings extensive expertise in Salesforce project management from previous roles such as Sr. Salesforce Project Manager and Salesforce Program Manager at Persistent Systems. Shelley holds a Bachelor of Business Administration from the University of New Brunswick and has further education from the University of Toronto. Certifications include PMP®, CCXP, SAFe® 6 POPM, and CSM®.
November, 2023 - present
September, 2021
Operations Manager - Customer Success at FranklinCovey
Manager, Customer Success Team - North California at MongoDB
Manager, Customer Success-west at Evolv Technology
Manager, Customer Success at Tipalti
Manager, Customer Success at SalesLoft
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