Usman Nasir

Usman Nasir is an accomplished executive with extensive experience in customer success and sales leadership across various industries. Currently serving as Vice President of Customer Success for Manufacturing, Automotive, Energy & Utilities at Salesforce since April 2016, Usman oversees a $2B+ portfolio and leads multiple expert teams. Previous roles include senior positions at Salesforce, where responsibility for substantial revenue growth was demonstrated in diverse market segments. Additionally, Usman has contributed to the TSIA Customer Success Advisory Board since June 2024, focusing on innovation and strategy in customer success. Usman’s career began with positions at Oracle and Edward Jones, backed by a Bachelor of Science in Computer Science from the National University of Computer and Emerging Sciences and completion of the Canadian Securities Course.