PRATIK Samrat Dhurandhar

Pratik Samrat Dhurandhar has a diverse work experience spanning over 13 years. PRATIK Samrat began their career at Delta Services as a Senior Customer Service Executive, where they made outbound calls for Telecom sales projects in the US. PRATIK Samrat then joined Zensar Technologies as a Senior Customer Service Executive, excelling in telecom sales for Canadian telecom providers. Pratik's commitment to quality earned him the Best Quality Award for five months.

Pratik further expanded their expertise in customer service by joining American Home Mortgage Servicing as a Senior Customer Service Specialist. During their tenure, they handled outbound and inbound calls for collections processes related to home mortgages. PRATIK Samrat ensured customer satisfaction by providing suitable solutions and maintaining the required quality standards.

Pratik then transitioned to Ocwen Financial Corporation - US as a Senior Collections Specialist, where they continued to handle outbound and inbound calls for collections processes related to home mortgages. PRATIK Samrat demonstrated their ability to offer the best solutions to customers and maintained the required quality, wrap, and hold metrics.

In 2017, Pratik took on the role of Senior Business Development Manager at Joker Restaurant, where they oversaw the efficient operation of the restaurant. PRATIK Samrat recruited, managed, and trained a team of 25 staff members, while also managing budgets, menus, compliance, and vendor relationships. Pratik utilized software for sales management and maintained customer relationships.

Continuing their career in business development, Pratik joined QuestionPro as a Senior Business Development Manager. PRATIK Samrat managed sales and business development activities related to customer satisfaction surveys. This included interacting with clients, partners, and management, as well as managing teams and developing sales of new service contracts. Pratik also assisted clients in distributing surveys through appropriate channels.

Currently, Pratik serves as a Senior Inside Sales Manager at SalesIntel.io. PRATIK Samrat is responsible for delivering the highest quality B2B contact data using proprietary technology and a world-class research team. Pratik's role focuses on maintaining accuracy, and they play a key role in driving sales growth.

Throughout their career, Pratik has demonstrated a strong commitment to customer satisfaction, quality, and team management. PRATIK Samrat 'sexperience in customer service, collections, sales, and business development makes him a valuable asset in various industries.

Pratik Samrat Dhurandhar completed their Bachelor of Commerce (BCom) degree in Business/Commerce, General from Savitribai Phule Pune University. PRATIK Samrat attended this university from 2003 to 2006.