Cassie Beard

Cassie Beard has extensive work experience in various roles in customer success, business management, and events management.

At Salesloft, they are currently working as a Team Lead in the Customer Success team since June 2023. Prior to this, they served as a Dedicated Customer Success Manager - Commercial from October 2021 to May 2023. In this role, they focused on customer retention and growth, managing 60+ accounts with an annual recurring revenue ranging from $35k-$75k each. Cassie achieved impressive net retention rates and was recognized as the CS team member most "Focused on Results" in H1 2021. Cassie also planned and executed business reviews for customer leadership teams.

Previously, Cassie worked at WeWork as a Business Manager from January 2017 to August 2020. In this role, they played a crucial role in the growth of the Atlanta market, expanding from 1 to 10 WeWork locations. Cassie was involved in real estate planning, team hiring and development, office sales, project management, and brand awareness efforts, resulting in significant revenue generation. Cassie also prioritized the impact on stakeholders, the environment, and the community in their decision-making process.

Prior to WeWork, Cassie had a role at Grand Hyatt as an Assistant Events Manager from March 2015 to September 2016. Cassie led a team that executed social and corporate events, contributing to banquet revenue growth. Cassie also assisted in managing the banquet and convention services department.

Cassie started their career at Four Seasons Hotels and Resorts, where they worked as a Restaurant & Lounge Assistant Manager from September 2014 to January 2015. Cassie also participated in the Manager in Training Program from September 2013 to September 2014.

Cassie Beard holds a Bachelor's degree in Business Administration and Management, General from the University of Georgia - Terry College of Business, although the specific dates of their education are not provided.