Chinedu Arinze

Chinedu Arinze is currently working as a Software Support Engineer at Salesloft, where they are responsible for automating the Support Engineer workflow, triaging customer requests, and running custom reports from the database. Prior to this role, Chinedu worked at Salesloft as a Senior Technical Support Agent, where they received the Rookie of the Year award in 2018 and ranked in the top 3 for positive CSAT ratings from Enterprise level clients. Chinedu coached agents on best practices, product knowledge, and troubleshooting techniques during client calls. Before Salesloft, Chinedu worked at Above & Beyond Highlights as a Video Recorder and Statistician, creating highlight videos and helping to secure over $1M in scholarships for students from low socioeconomic backgrounds. Chinedu also worked with a local girls' soccer team to provide free professional training and create opportunities for college scholarships. Prior to that, Chinedu worked at Verizon as a Solutions Specialist, where they reduced store's total device return rate and customer wait time by providing technical support, teaching classes on device functionality, and assisting with customer setup. Chinedu also has experience as a soccer player at SC Fürstenfeldbruck.

Chinedu Arinze completed a Fullstack Software Engineering program at the Flatiron School from 2019 to 2020. Prior to that, they obtained a Bachelor of Business Administration degree in Marketing from the University of South Carolina Aiken, graduating in 2013. In addition to their formal education, Chinedu received the certification for "DevOps Foundations: Containers" from LinkedIn in April 2021.