Cortney Fickey

Senior Enterprise Customer Success Manager at SalesLoft

Cortney Fickey has a diverse work experience spanning various industries. Cortney is currently working as a Senior Enterprise Customer Success Manager at Salesloft, a leading sales engagement platform provider. In this role, Cortney helps sellers and sales teams drive revenue by using the platform's Modern Revenue Workspace™.

Prior to their current position, Cortney worked as an Enterprise Customer Success Manager at Talkdesk from February 2020 to July 2021. Before that, they served as a Customer Success Manager at BlueJeans Network, focusing on enterprise clients from June 2018 to December 2019.

In 2016, Cortney joined Mavenlink as a Client Success Manager, where they stayed until June 2018. Cortney worked closely with clients to ensure their success and satisfaction.

Cortney's experience in the hospitality industry includes positions at JetSuite, California Riviera, and La Casa del Camino. At JetSuite, they held roles such as Manager of Special Projects and Operations, Tactical Supervisor of Guest Services, and Client Services Coordinator. Cortney served as the General Manager at California Riviera from February 2007 to February 2009 and as the Corporate & Group Sales Manager at La Casa del Camino from January 2005 to February 2007.

Overall, Cortney Fickey brings a wealth of experience in customer success, sales, and hospitality to their current role as a Senior Enterprise Customer Success Manager at Salesloft.

Cortney Fickey attended California State University, Long Beach from 2010 to 2012, where they earned a Bachelor of Arts degree in Communication Studies.

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