Jiovany Rafi

Jiovany Rafi is an experienced professional in client management and software implementation with a strong background in customer success and technical support. Currently serving as an Enterprise Consultant at Salesloft since June 2022, Jiovany previously held positions such as Customer Success Manager at IRONSCALES, managing a significant portfolio of accounts, and various roles within Mindbody, including Implementation Supervisor and Lead Software Implementation Specialist, where extensive engagement with clients and project management was emphasized. Prior experience includes roles at Sage and MasTec Advanced Technologies, where Jiovany oversaw operations and provided product support. Jiovany holds an Associate's Degree in Business Administration & Management from City College Miami and a Bachelor's Degree in Marketing from Georgia State University.