Natalie Napolitano

Senior Customer Success Manager, Enterprise at SalesLoft

Natalie Napolitano has a diverse work experience starting in 2007 as an Account Administrator at Association Management Center. Natalie then worked as a US Sales Coordinator at Agentrics for a brief period in 2009. From 2011 to 2014, Natalie worked at Groupon, first as a Client Manager and later as an Account Manager II. Natalie facilitated communication between various departments and developed cross-sell products to enhance the merchant experience. From 2014 to 2019, Natalie served as a Senior Customer Relationship Manager at Envoy Global, forging strong relationships with clients in the immigration account program. In 2019, they joined CareerBuilder as a Customer Success Manager II, focusing on client relationships and optimizing recruitment processes. Natalie worked at Yext from 2020 to 2021 as a Customer Success Manager, collaborating with C-Level decision-makers and ensuring clients maximize the use of subscriptions. Natalie'scurrent role is a Customer Success Manager, Enterprise at Salesloft, where they provide consultative and strategic partnerships tailored to each customer's needs.

Natalie Napolitano completed their education with a Bachelor of Arts degree in Communications, with a focus on Public Relations and History, from Marquette University, where they studied from 2001 to 2005. Prior to that, they obtained their high school diploma in General Studies from the University of San Diego High School, which they attended from 1998 to 2001. Additionally, Natalie Napolitano has also obtained a certification as a Global Mobility Specialist from Worldwide ERC® in August 2016.

Links