Erik Steffen

Erik Steffen has a diverse work experience in sales operations and consultancy roles. Erik is currently working as a Senior Sales Operations Consultant at SalesPlaybook, where they provide hands-on support to start-ups and scale-ups in order to improve their outbound sales and sales processes. Their responsibilities include CRM implementation, sales auditing, customer journey analysis, and data-driven sales management. Prior to this role, Erik worked as a Sales Operations Consultant at Cremanski & Company. Erik also has experience working at DR SMILE as a Sales Operations & Growth Manager, Junior Sales Operations Manager, and Werkstudent B2B Sales & Key Account. Earlier in their career, Erik worked at Sales Cloud GmbH as a Working Student in Consultative Selling and completed an internship in Telesales. Erik began their professional journey at Deutsche Vermögensberatung as a Vermögensberater-Assistent.

Erik Steffen completed their Bachelor of Science (BS) degree in Wirtschaftskommunikation from bbw Hochschule from the years 2015 to 2018. Erik then pursued a Master of Arts (MA) degree in Business Management & Development from VICTORIA | International University of Applied Sciences, which they completed from 2019 to 2021.

In addition to their formal education, Erik Steffen has obtained various certifications from HubSpot Academy. These certifications include Revenue Operations (obtained in February 2023), HubSpot Marketing Software (obtained in October 2022), HubSpot Reporting (obtained in September 2022), Service Hub Software (obtained in September 2022), Frictionless Sales (obtained in June 2022), HubSpot Sales Software (obtained in June 2022), Sales Enablement (obtained in June 2022), and Sales Management (obtained in June 2022).