OA

Olivia Abbott

Client Services Director at Salisbury Group (part of the Atlas family)

Olivia Abbott has a diverse work experience, starting with their role as a Marketing Executive at Penguin Books from 1997 to 2001. Olivia then joined Mapeley Estates Limited as a Customer Services Manager, where they focused on performance management and driving continuous improvement from 2001 to 2012. Afterward, they worked as a Customer Services Manager at Salisbury FM from 2012 to 2013. Olivia later transitioned to Salisbury Group, where they became the Head of Customer Services and then the Client Services Director. In their current role, they are responsible for managing client requests, conducting client feedback, and delivering a customer service training program.

Olivia Abbott's education history includes a Certificate in Marketing from Thames Valley University, which they obtained in 2000. Prior to that, they attended Brunel University London from 1994 to 1997, where they pursued a degree in English with a focus on Film & TV. Additionally, Olivia attended Chichele Girls School, but no specific degree or field of study information is provided for this institution.

Links

Timeline

  • Client Services Director

    August, 2017 - present

  • Head Of Customer Services

    April, 2013