Gisele Lopes Ribeiro's profile picture

Gisele Lopes Ribeiro

Analista de Customer Happiness Jr. at Sallve

Gisele Lopes Ribeiro has a diverse work experience in different roles and industries. Gisele started their career as an Analista de Captação at Auxiliadora Predial in 2017, where they were responsible for capturing and renting out properties.

In 2019, they worked as an Auxiliar de Backoffice at Teleperformance, providing support to the negotiation team and handling contract processing and customer account updates.

From 2020 to 2022, Gisele worked at PagSeguro PagBank as an Analista de BackOffice Jr., primarily dealing with high-income individual and corporate customers. Their responsibilities included negotiating contracts, achieving sales targets, and evaluating customer satisfaction metrics.

In 2022, they joined Unique Chic as a Customer Experience Analyst, specializing in implementing and mapping customer experience processes, as well as providing customer support and lead management.

Currently, Gisele is working at Sallve as an Analista de Customer Happiness Jr., starting in February 2023. Further details about their role at this company were not provided.

Overall, Gisele's work experience showcases their skills in customer service, back-office operations, and customer experience analysis.

Gisele Lopes Ribeiro pursued their education in a chronological manner. In 2014, they attended Uninove - Universidade Nove de Julho, where they studied Gestão de Recursos Humanos and completed their degree in 2016. Following this, in 2019, they enrolled in Senac Brasil to specialize in Assistente de Recursos Humanos and Cálculos de rescisão de contrato de trabalho, completing both programs in the same year. In 2021, Gisele commenced their post-graduate studies at Universidade Anhembi Morumbi, specializing in Psicologia Organizacional, which will conclude in 2022.

Location

São Paulo, Brazil

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Sallve

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Sallve is a beauty D2C brand that is revolutionizing the cosmetics space in Brazil. It aims to develop amazing formulas, safe products, for a fair price. Sallve team of co-founders combine successful digital entrepreneurs, one of the most well known beauty influencer in Brazil and seasoned beauty industry executives.


Employees

51-200

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