Welcome to our coaching bench! Coaching starts with outcomes and an understanding of a leader’s communication situations and key audiences. We focus on the individual and his/her strengths and inconsistencies. Then, we build a customized plan to strengthen those inconsistencies. Once we have a plan, we follow a three-step process that flexes to the needs of the individual and the priorities of their business situations. Impactful coaching is not a parallel activity that leaders turn on and off when they have time to explore it. Instead, coaching becomes a sounding board, a partner, and a resource who joins in real time to help a leader find a better way and a more durable approach. Over time, the coaching inputs become a new set of habits and tools. Coaching as a leadership development catalyst happens over time and gives us the runway to engage in many situations and support overall growth and development.