Juliana Sullivan

Juliana Sullivan is an experienced Senior Customer Success Manager at Salsify, with a strong background in customer success and account management spanning multiple companies. Juliana previously served as a Customer Success Manager II at Brainshark, where notable achievements included surpassing a 128% renewal quota and leading team expansion efforts. Prior roles at Oracle encompassed advanced customer success management, with responsibilities across various cloud services and substantial annual recurring revenue accounts. Juliana's early career included internships and positions that developed foundational skills in customer service and conflict management, complemented by a solid academic background with a Bachelor's degree from Boston College in History and Applied Psychology and Human Development, along with studies at The London School of Economics.