Salvation Army Housing Association
Louise Coulson serves as the Communications Manager at Salvation Army Homes, where responsibilities include overseeing internal and external communications to advance the organization's mission and ensure consistent messaging across departments. Previously, Louise held multiple roles within the organization, including Customer Insight Manager, Customer Communications and Involvement Officer, and Customer Services Officer, focusing on resident involvement and service improvement. Prior experience includes recruitment roles at Mortgage Introducers and Expo Recruitment, specializing in mortgage advisors and customer service personnel. Louise holds a Bachelor's Degree in English with Journalism from The University of Salford and a Level 4 qualification in Housing Practice from the Chartered Institute of Housing.
Salvation Army Housing Association
We provide accommodation for people to develop their personal talents and help them to access services and resources to gain employment and live independently. We adopt an advantaged thinking approach that focuses on people's talents and future potential rather than past problems. We work with residents to meet their 'whole' needs - physical, mental, moral and spiritual.