Lior (Aydin) Behar

Lior (Aydin) Behar has a diverse work experience spanning over 18 years. Lior (Aydin) is currently working as a Customer Support, NOC, and Operations Team Leader at SAM Seamless Network since January 2021. Prior to this, from January 2020 to September 2021, they served as a Customer Support and Professional Services Team Lead at ControlUp, overseeing a team and collaborating with various departments such as PM, R&D, and CSM.

Before that, Lior worked as a Customer Service Support Manager at TOMIA (Former Starhome Mach) from July 2018 to January 2020. Lior (Aydin) managed a team of 13 support engineers located globally and was responsible for providing support to enterprise customers.

From 2015 to 2018, Lior worked at IBM in two different roles. As a Technical Support Manager, they managed a team of 30 support engineers and conducted weekly case reviews and KPI tracking to improve customer service. Additionally, as a Tier 3 - Technical Support Team Leader at IBM Security (Trusteer), they contributed to cybercrime prevention solutions and supported organizations in protecting their computers and mobile devices.

Lior also held positions at Allot Communications, Trustwave, M86 Security, and Bezeq International, where they gained experience in system and product expertise, technical support management, networking, security, and project implementation.

Overall, Lior (Aydin) Behar has extensive experience in customer support, team leadership, collaboration with cross-functional teams, and management of global support operations.

Lior (Aydin) Behar attended the Holon Institute of Technology, where they pursued a degree in Electrical and Electronics Engineering.