Rachelle Aitken

Rachelle Aitken is a skilled professional with extensive experience in customer service, case management, and community support. Rachelle has served as a Youth Engagement Officer and Case Manager for the Samaritans Foundation since August 2013, contributing to the Samaritans Permanency Support Program and coordinating tenancy services. Prior roles include Customer Service Representative at both Greater Bank and Commonwealth Bank, where Rachelle managed financial records and addressed customer inquiries. Rachelle’s background also includes leadership at Services Australia, focusing on case management, employee training, and community engagement. Rachelle holds multiple diplomas, including in Counselling, Leadership and Management, and Aromatherapy, as well as a Bachelor's degree in Occupational Therapy from the University of Newcastle.