Viviana Milone is an experienced IT Helpdesk professional currently working at Innovaway since September 2024. Prior to this role, Milone spent nearly nine years at Samhammer AG, where responsibilities included technical support for SupplyOn and AirSupply as a Customer Specialist, expertise in Siemens OneSRM, and providing assistance as a Customer Care Agent. Earlier career experiences include work as an Assistant in a taxes office at Studio Commerciale Milone, an employee for the city of Caserta, and data entry at Argo Software. Milone holds a Master’s degree in Marketing and Advertising, a course in Knowledge Management, and a Bachelor’s degree in Public Communication, all from Sapienza Università di Roma, supplemented by a summer school program in Entertainment Business at UCLA.
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