Eric Alvarez

Team Lead, Customer Success Strategic Accounts at Samsara

Eric Alvarez has a diverse work experience spanning from 2011 to the present. Eric is currently working at Samsara as a Strategic Customer Success Manager, a role they have held since July 2022. Prior to joining Samsara, Eric worked at Gartner from 2017 to 2022, where they held multiple roles including Team Manager- Customer Success Americas and Senior Customer Success Manager. Eric'sresponsibilities at Gartner included ensuring client satisfaction, account retention, account growth, pipeline/lead growth, individual retention, operational efficiency, and quality across multiple service lines. Before Gartner, Eric worked at Hewlett Packard Enterprise as an HPE Pointnext Channel Sales Team Lead from November 2015 to September 2017. At HPE, they focused on sales growth, account management, and providing support to distributors, partners, and customers. Prior to HPE, Eric worked at Hewlett Packard (HP) as a TS Channel Account Manager Team Lead and TS Installed Base Account Manager. Eric received accolades for quota achievement and was involved in sales support, account management, and driving sales with customers. Additionally, Eric gained early work experience as a Management Trainee at Enterprise Rent-A-Car, a Sales Associate at Aflac, and as a Staff member at the Atlanta Junior Golf Association.

Eric Alvarez attended South Forsyth High School. However, no specific years or degree information were provided. After high school, they went on to enroll at the University of West Georgia, where they obtained a Bachelor of Business Administration (BBA) degree in Marketing. Again, no start or end years were provided for their time at the university.

Links

Timeline

  • Team Lead, Customer Success Strategic Accounts

    April 1, 2024 - present

  • Strategic Customer Success Manager

    July, 2022

A panel showing how The Org can help with contacting the right person.