Pranav Shrestha

Pranav S. is a highly skilled Support Engineer II at Samsara since March 2022, specializing in Industrial and Smart Trailers & Connected Equipment products. Expertise includes providing technical guidance to over 100 support agents, conducting root cause analysis on hardware issues, creating APl workarounds, and managing high-stakes cases through collaboration with senior leadership. Previous experience includes serving as a Camera Systems Engineer at LESA Center, where 3D human motion capture systems were developed, and as a Teaching Assistant at Rensselaer Polytechnic Institute. Pranav S. has also interned at IBM in both the AI Experience and Cognitive AI teams, focusing on user behavior analysis and developing applications for estimating clothing sizes. Educational qualifications include a Bachelor of Science in Electrical Engineering from Union College and a Master of Science in Electrical Engineering from Rensselaer Polytechnic Institute.