Toni Waters

Toni Waters is an accomplished Technical Support Specialist II at Samsara, with a career that includes significant roles in technical support and management. At Samsara since September 2019, Toni has provided daily technical support, effectively resolving user issues and ensuring customer satisfaction through various communication channels. Prior experience includes serving as a Technical Support Advisor at Apple, where Toni managed escalated issues, and as an Assistant Manager at Enterprise Rent-A-Car, where responsibilities included training staff and increasing sales. An Implementation Specialist at Grady Health System, Toni developed project plans and supported deployment processes. Educational qualifications include a Master of Science in Healthcare Management and Informatics from Kennesaw State University and a degree in Clinical Informatics from Georgia State University.