Tran Cuong

Tran Cuong is a seasoned professional in the field of service operations and customer support, currently serving as a Service Operations Manager at Samsung Electronics since November 2016. Prior experience includes roles as a Customer Service Manager at RICOH Vietnam, where Tran managed the Customer Service Department to enhance service quality, and as a Technical Services Manager at Công Ty TNHH Rita Võ, focused on building technical and service departments. Tran's career also includes positions as a Technical Support Specialist at Sharp Electronics Corporation USA and FUJIFILM Business Innovation Asia Pacific, providing support for printing products to distributors and dealers. Tran holds a Bachelor's degree in Electrical and Electronics Engineering from HCMC University of Technology & Education, completed in 2005.