Jongha Kim

Jongha (Jay) Kim is an accomplished Information Technology professional with extensive experience in various roles at Samsung Life Insurance, including Information Technology Internal Auditor and Incident Problem Manager, where responsibilities included risk control, incident management, and establishing service level agreements. Prior roles spanned from Application Operation Management to budget forecasting and contract negotiations, showcasing strong capabilities in IT governance and operational excellence. Earlier experience at Microsoft as a Technical Account Manager and Database Support Engineer involved account management and troubleshooting SQL Server issues. Educational background includes a Master of Business Administration from Korea University and a Bachelor's degree in Computer Engineering from Kyungpook National University, complemented by studies in Computer Science at Boston University.