Ticiane Rizzi

Social CRM at SamyRoad

Ticiane Rizzi has a diverse work experience spanning multiple roles and industries. In 2016, they began their career as a radio synopsis writer at Performa Comunicação, where they were responsible for writing about local politics, including interviews with councilors. Later, they became the team leader, overseeing other interns and ensuring the accuracy of their work.

In 2018, Ticiane joined the São José dos Campos City Council as a journalist writer and presenter for TV Câmara. Ticiane'sresponsibilities included creating content for the entertainment section, producing news releases, conducting interviews with council members, and planning television programs and events. Ticiane also presented cultural and entertainment shows on camera.

Currently, Ticiane works at SamyRoad Brazil, a marketing company specializing in influencer marketing. Ticiane'srole as a Social CRM involves social listening for LG's social media channels. Ticiane gathers insights from user comments, tags brand-related content, and partially executes monthly reports for LG using the Sprinklr tool. Ticiane has been in this role since 2021.

Overall, Ticiane Rizzi has gained experience in content creation, journalism, presentation, and social media analysis throughout their career.

Ticiane Rizzi completed their Bachelor's degree in Journalism from the Universidade do Vale do Paraíba from 2016 to 2019. Ticiane then pursued a Post-Graduate degree in Contemporary and Digital Journalism at the Universidade Anhembi Morumbi from 2023 to 2024.

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