Krystal Thomson

Krystal Thomson is an experienced rail operations professional currently serving as the Assistant Manager of Rail Operations for the San Mateo County Transit District since March 2023. In this role, Krystal assists with the development of Caltrain service plans, monitors contract operator adherence to agreements, and addresses operational emergencies. Previous experience includes positions at Amazon as an Area Manager of Operations, overseeing the management of a Delivery Station, and various roles at TASI (Caltrain), culminating in the position of Director of Train Operations, where Krystal led daily operations and developed compliance-focused procedures. Educational background includes a degree from California State University, Chico, and completion of high school at Bret Harte Union High School.