Laura Andrea Osorio

Laura Andrea Osorio Arias is a seasoned Customer Success Manager with a strong background in driving client engagement and retention across various sectors. Currently at Sana Commerce since June 2022, Laura serves as the principal contact for clients in Latin America and Iberia, focusing on successful client strategies. Previous experience includes positions at Oracle, where Laura managed long-term client relationships to maximize adoption of Oracle Cloud solutions, and contributed as a Business Development Consultant by identifying new business opportunities. Earlier roles at UBits Learning Solutions and IBM further demonstrate a robust skill set in client relations, lead generation, and strategic business support. Laura holds a Bachelor's degree in Marketing and International Business from Universidad Sergio Arboleda and has additional education from Houston Community College.