Laurens van Hien

Laurens van Hien is an accomplished professional with extensive experience in customer success and service management. Currently serving as Enterprise Customer Success Director at Sana Commerce since January 2021, Laurens previously held the position of Enterprise Customer Success Manager. Prior roles include Service Manager at Alklima B.V. and various positions at Siemens from December 2009 to August 2018, encompassing Manager Service Operations, Smart Buildings Consultant, Asset Management Consultant, Change Manager, and Contract Manager. Laurens holds a Master of Science (MSc) in Managementwetenschappen from Open Universiteit and a Bachelor of Business Administration (BBA) in Management, Economie & Recht from Inholland University of Applied Sciences. Additionally, Laurens has completed professional education at Siemens.