Key Account Manager

Your New Role and Team Sanctuary AI–a multi award-winning LinkedIn Top Startup company- is looking to hire a skilled and motivated Key Account Manager to join our Commercial team. Reporting to the Chief Commercial Officer, you’ll play a vital role in supporting our growing customer base and ensure execution of priority customer engagements. 

As Sanctuary AI’s Key Account Manager, you'll be a valued part of the team as you nurture and cultivate client relationships, enhance customer satisfaction, and drive revenue growth. Your strategic account management, effective communication, and understanding of client needs will also contribute to long-term partnerships, increased sales, and the overall success and expansion of Sanctuary AI’s presence in businesses around the world.

Our Success Critera

• Develop and nurture reliable, long-term relationships with key clients
• Coordinate communications as the main point of contact for key accounts, addressing inquiries and ensuring client satisfaction
• Understand client business objectives, challenges, and align our AI/robotic solutions to meet their needs
• Identify new opportunities for business expansion within existing key accounts
• Discover, understand, and share state of the art (SOTA) advancements in AI/robotics technologies as they relate to our product offerings
• Effectively communicate technical information to clients, providing insights into how our solutions can address their specific challenges
• Work closely with cross-functional teams, including engineering, marketing, and customer support, to facilitate seamless delivery of products/services to key accounts
• Communicate regularly with internal stakeholders to provide updates on account status, challenges, and opportunities

Your Experience****Qualifications- Bachelors’ Degree in Engineering and/or equivalent work experience

• Extensive experience in a start-up, large corporate, or consulting organization
• Comprehensive understanding of enterprise-level procurement, sales acquisition, and innovation processes
• Experience supporting automotive or robotics industry clients
• A track record of technical excellence and successful projects

Skills- Excellent verbal and written communication skills

• Familiarity with cross functional team project management
• Excellent time management and multitasking skills
• Ability to analyze and problem solve complex operational challenges

Traits- Above all else, a consistently positive attitude and a willingness to do whatever it takes to create robust solutions to mission objectives

• Successful candidates will be a proponent of personal responsibility for themselves and their teammates
• Empathetic listener with conflict resolution capabilities
• Consistent bias for action, communication, and interpersonal savvy
• Self-motivated and able to solve problems independently
• Mission driven and passionate about bringing human-like intelligence to machines