Jessica G.

Jessica G. is an experienced professional in human resources and customer service, currently serving as an H2R & Benefits Expert for LATAM at Sandoz since June 2021. Prior to this role, Jessica held positions as an Onboarding Ops Specialist and Customer Care Specialist at Novartis México and Novartis, respectively, where administrative support and process implementation were key responsibilities. Additional experience includes work as a Channel Partner Support Representative at Zebra Technologies and a Digital Customer Service Representative for LATAM at McGraw-Hill Education. Jessica's career began in 2012 with customer service roles, including an Administrative Coordinator position at Minuto X Minuto and additional services at Centro Citibanamex. Jessica holds a degree in International Business and Tourism Management from Universidad del Valle de México.