Ryan Ling

Director Of Customer Experience at Sanford Health Plan

Ryan Ling has a diverse work experience spanning over several industries. Ryan started as a Technical Generalist Supervisor at LodgeNet Entertainment in 1998 before moving on to Sioux Falls Ford as a Sales Consultant. Ryan then worked at Citibank in customer service and sales before joining CIGNA Home Delivery Pharmacy as a Customer Service Supervisor. Ryan later became a Specialty Pharmacy Supervisor at the same company. Ryan then transitioned to Cigna as an Operations Manager in 2014. Ryan moved on to become the General Manager at Omnicare, where they achieved notable accomplishments such as increasing customer satisfaction scores and implementing cost-saving measures. After that, they became the Director of Operations at Medvantx. In 2021, Ryan joined Sanford Health as the Human Resources Operations Manager and then progressed to the role of Director of Customer Experience at Sanford Health Plan. Throughout their career, they have developed leadership plans, implemented process improvements, managed budgets, and improved customer experience metrics.

Ryan Ling completed their Bachelor of Arts degree in Business Management from the University of Sioux Falls in 2010. Prior to that, they obtained an Associate of Science degree in Business Management from Dakota State University in 2004. In 1998, they attended Dakota State University, where they studied Information Systems. No degree information is available for that period.

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