Sanford Health Plan
Ryan Ling has a diverse work experience spanning over several industries. Ryan started as a Technical Generalist Supervisor at LodgeNet Entertainment in 1998 before moving on to Sioux Falls Ford as a Sales Consultant. Ryan then worked at Citibank in customer service and sales before joining CIGNA Home Delivery Pharmacy as a Customer Service Supervisor. Ryan later became a Specialty Pharmacy Supervisor at the same company. Ryan then transitioned to Cigna as an Operations Manager in 2014. Ryan moved on to become the General Manager at Omnicare, where they achieved notable accomplishments such as increasing customer satisfaction scores and implementing cost-saving measures. After that, they became the Director of Operations at Medvantx. In 2021, Ryan joined Sanford Health as the Human Resources Operations Manager and then progressed to the role of Director of Customer Experience at Sanford Health Plan. Throughout their career, they have developed leadership plans, implemented process improvements, managed budgets, and improved customer experience metrics.
Ryan Ling completed their Bachelor of Arts degree in Business Management from the University of Sioux Falls in 2010. Prior to that, they obtained an Associate of Science degree in Business Management from Dakota State University in 2004. In 1998, they attended Dakota State University, where they studied Information Systems. No degree information is available for that period.
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Sanford Health Plan
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Uniquely positioned in the upper Midwest, Sanford Health Plan is a provider-owned health plan that is part of Sanford Health’s integrated system of care. As one of the largest non-profit, rural health systems in the country, we lead the region in affordable, sustainable health coverage in an evolving health care landscape. - Our network includes expert providers across Minnesota, Iowa, North Dakota and South Dakota, with access to providers nationwide. - Second largest carrier in South Dakota and North Dakota - Leader in integrated coverage and care between insurance and providers - Innovator in care and disease management coordination and benefits - 20+ years in business - 200,000 members served - 25,000 regional providers and 700,000 providers nationwide - 349 hospitals NCQA Accreditation Commercial HMO and QHP Marketplace HMO Plans Sanford Health Plan’s Commercial HMO and Marketplace plans are accredited by the National Committee for Quality Assurance (NCQA). NCQA is an independent, not-for-profit organization dedicated to assessing and reporting on the quality of managed care plans, managed behavioral health care organizations, preferred provider organizations, new health plans, physician organizations, credentials verification organizations, disease management programs and other health-related programs. NCQA’s mission is to improve the quality of health care. Learn more about this distinguished accreditation.